Support
Help & Support
We usually reply within a day — and we are reachable from every page.
Live chat
Tap the headset button in the bottom-right corner of any page to chat with us. Signed-in readers keep their full chat history on their Support page.
Tickets
For anything that needs tracking, open a ticket — from the widget's "New ticket" tab or your Support page. We reply by email and on the page.
support@esotericlibrary.app — best for account, billing and rights questions.
Common questions
Do I need an account to read? — You can browse the whole catalog freely; reading a book needs no account, and the free shelf is open to every reader.
What does premium unlock? — Every premium title in the collection, plus your saved library, favorites and reading history across devices.
How do I pay? — Membership runs through Paystack; checkout offers your local currency where possible. Manage your plan from your account's Upgrade page.
I found a problem with a book. — Please open a ticket with the book's title and what happened; we will fix it and tell you when it is live again.